BeanieBrew — a CRM built for a real business
- Client
- BeanieBrew
- Domain
- Small Business · E-commerce
- Year
- 2025
- Capabilities
- CRMAutomationFull-stack
A custom customer-relationship system that replaced a patchwork of spreadsheets with one source of truth for orders, customers, and follow-ups.
The problem
BeanieBrew was growing, but its customer data lived in a sprawl of spreadsheets, notes, and memory. Orders, preferences, and follow-ups were easy to miss, and the business had no reliable view of who its customers were.
What we built
A custom CRM — designed around how the business actually works — that became the single source of truth for customers and orders. It automates the follow-ups that used to fall through the cracks and gives the owner a clear, up-to-date picture of the business at a glance.
The outcome
- One source of truth for customers and orders
- Automated follow-ups that no longer depend on memory
- A system the owner can actually run, without a full-time IT department